EMS portrait for Smappee NV
- Company
- Smappee NV
- Company headquarters
- Harelbeke, Belgium
- Energy management system (EMS)
- Smappee Infinity
- Website
- https://www.smappee.com/
Smappee Infinity captures real-time and historical production and consumption data down to the individual appliance. Smappee uses a combination of traditional submetering terminals, the Smappee Switch smart connector and patented device detection technology, making it the most comprehensive range of submetering options available on the market. Smappee's system is modular and expandable up to 28 phase metering and easy to install. Smappe enables the control of loads. Feed-in management can be developed if the business case is positive. Smappee distributes its solution to residential and commercial customers through partners.
General information
| main target group |
|
| Utility service | electricity, water |
| Do Swiss customers belong to your target group? | Yes, they belong to our main target group |
Functions for real estate
Offer for utilities
Specifications
| Interfaces to utility systems |
|
| Commercialisation by utilities | Yes, without white label |
| METAS certification | No, certification by METAS is not (yet) planned. |
Compatible Components
| Electricity meter |
Standard offer available
|
| Heat meter |
No offer
|
| Water meter |
Standard offer available
|
| Inverter/PV system |
Standard offer available
|
| Battery storage |
Standard offer available
|
| Heat pump |
Standard offer available
|
| Combined heat and power plant (CHPP) |
No offer
|
| Water boiler |
Standard offer available
|
| Other heating systems |
Standard offer available
|
| Heat storage |
No offer
|
| EV-charging station |
Standard offer available
|
| Smart Home elements |
Standard offer available
|
| Average cost to implement new producers (driver development) |
Not stated
|
Technical information
| Operating elements |
|
| Components of the product |
|
| Interfaces to components |
|
| Communication interfaces | GSM, LAN, WLAN, WLAN, 4G/LTE |
| SmartGridready | No, a declaration is not (yet) planned |
| Integration of third-party systems to influence hardware | Standard offer available |
| Control and regulation mechanisms | If-Then Functions, Algorithms (consideration of several factors), Self-learning algorithms |
| Control of components | Centrally in a control box (cloud) |
Intervals for data measurement and transmission
| Data measurement for control | In real time (up to 5 seconds) |
| Data measurement for electricity billing | Real time (up to 5 seconds) |
| Data measurement for e-mobility billing | Real time (up to 5 seconds) |
| Data measurement for heat billing | Other |
| Data measurement for water billing | Hourly |
| Data transmission | In real time (up to 5 minutes) |
Installation & Operation
| When purchased via utility | Installation by EMS provider, Specialist partner, utility, External installer, other partners |
| When purchased via wholesale | Installation by EMS provider, Specialist partner, utility, External installer, other partners |
| Duration of installation at the end customer | 1 to 2 hours |
| Software updates | 2x yearly |
| Softwar updates - how | Automatic process |
| Software updates - who | smappee |
| Warranty | Standard: 1 year, longer to be agreed |
| Lifetime | 15 years |
Data protection and IT security
| Data protection guarantee | According to GDPR |
| Data storage | Cloud - in Europe, outside of Switzerland |
| Certification of Cloud solution | ISO 27000 |
| Access protection of ERM (App/Cloud) | HTTPS |
| Access protection of decentralized units | Not stated |
| Data security on decentralized units | Not stated |
| Protection of data exchange with peripheral systems and decentralized units | Not stated |
| Encryption of data in-transfer and in-storage | Fully |
Costs
Costs at building level
These are rough estimates. An offer must be requested for exact cost information.
The following use case was assumed for the cost estimate:
1 Multi-party residential building with the following components (excluding commercial):
- Measuring units: 20 electricity meters, 20 heat meters, 20 water meters (hot & cold)
- 1 photovoltaic system (with 1 inverter)
- 1 heat pump (SG-Ready)
- 1 hot water boiler
- 20 parking spaces, 5 of which are fully equipped with charging stations
-
Of these, the following functions can be fulfilled:
Measure electricity meterMeasure water meterIntegration PV systemControl heat pumpControl water boilerDynamic load managementData delivery consumption charging stations for billing (without collection)Implementation ZEV (pure data delivery - no collection) -
Of these, the following functions cannot be fulfilled:
Measure heat meter
| One-time hardware costs | Not stated |
| One-time software costs | Not stated |
| Total of one-time costs | Not stated |
| Project management costs | Not stated |
| Annual costs | Not stated |
| Deviation/discounts for portfolio with 100 buildings (per building) | Not stated |
Information about the company
| Establishment in Switzerland | Yes, but adjustments to the Swiss system have not yet been made |
| Do you already work together with utilities? |
No
|
| Other partners/clients | Alltron / Semax |
| Number of installations in Switzerland | >1000 |
| Number of installations in Europe (incl. Switzerland) | >50.000 |
| Founding year | 2012 |
| Number of FTE | 90 |